CXGoverned agent

Approval line

Vault

Identity check before billing

Escalate account compromise

Confirm settled charge for refund

+48 approved

Workflowagent · mcpPending

Refund above the standard threshold.

Coding ruleagent · mcpPending

Grant temporary admin access on request.

Workflowagent · mcpPending

Change a customer's plan tier.

Coding ruleagent · mcpApproved

Verify customer identity before any billing change.

Workflowagent · mcpApproved

Escalate suspected account compromise.

Workflowagent · mcpApproved

Confirm a settled charge before any refund.

Coding ruleagent · mcpRejected

Auto-approve refunds without review.

Governed by approval

Your agent acts only on
what your team approved.

Agents propose on the left. A human approves — and only then does memory cross into the vault the agent reads. Rejected memory never crosses.

Your agent acts only onwhat your team approved.